FHI History

"There has to be a better way."

That’s what Chuck Wall thought 20 years ago when he set out to solve unloading challenges facing the grocery industry.

As a commerce veteran with 25 years experience in the transportation and distribution of grocery merchandise, Chuck understood those challenges better than anyone.

He witnessed the inefficiency and expense created by the deregulation of trucking during the 1980’s. He understood drivers’ reluctance to unload freight, and envisioned a better way.

In 1991, Chuck Wall and Jayne Beth, his wife, pioneered the professional unloading industry with the creation of Freight Handlers, Inc. With a reliable and professionally trained staff of handlers, FHI quickly fulfilled Chuck’s vision by bringing new levels of productivity to carriers, vendors and distribution centers.

The spirit of “finding a better way” continues to evolve at FHI. Most recently FHI has been asked to co-lead an initiative sponsored by both Grocery Manufacturers Association and Food Marketing Institute to define industry practices and standards that create a more predictable unloading environment. FHI was selected for this process based on the fairness, integrity and transparency they continually display with all their trading partners. FHI remains committed to innovating in the industry and contributing resources to improve the flow of product to consumers.