FHI has established itself as the industry leader by pursuing business deals that benefit everyone involved – Retailers, Vendors, Carriers and FHI.
- Fair or Unfair
The company’s commitment to providing quality, dedicated unloading services started with its unusual "win" box. When contemplating potential business deals, FHI executives would figuratively place rocks in the corners of an old cardboard box representing each group of stakeholders (Retailers, Vendors, Carriers and FHI). The rocks could be flipped to reveal one of two words: "fair" or "unfair".
Should a potential deal be deemed unfair to any stakeholder, the team worked on compromises. FHI’s commitment to fairness and equity among all trading partners ensured overall supply chain costs remained low.
- The Legacy Continues
The legacy of the “win” box now thrives by serving our customers through the lens of Our Purpose, Our Vision and Our Values.
Growing competition during its 20 year lifespan has inspired FHI to keep a keen edge on innovative ways to create the most productive and cost-effective receiving environments available to the retail industry. FHI’s development of tools to increase visibility and information to the condition of vendor deliveries at retail distribution is consistent with the company’s sustained focus on integrity and commitment to service excellence.
FHI continues to create fairness and efficiency for retailers who sell the products, vendors who manufacture the products, carriers who deliver the products and FHI associates who handle the products.