The Product Handling and Labor Services Company

Contact Us (800) 849-3132

Legacy of the "Win" box

FHI has established itself as the industry leader by pursuing business deals that benefit everyone involved – Retailers, Vendors, Carriers and FHI.

  • Fair or Unfair
    The company’s commitment to providing quality, dedicated unloading services started with its unusual "win" box. When contemplating potential business deals, FHI executives would figuratively place rocks in the corners of an old cardboard box representing each group of stakeholders (Retailers, Vendors, Carriers and FHI). The rocks could be flipped to reveal one of two words: "fair" or "unfair".

    Should a potential deal be deemed unfair to any stakeholder, the team worked on compromises. FHI’s commitment to fairness and equity among all trading partners ensured overall supply chain costs remained low.
  • The Legacy Continues
    The legacy of the “win” box now thrives by serving our customers through the lens of Our Purpose, Our Vision and Our Values.

    Growing competition during its 20 year lifespan has inspired FHI to keep a keen edge on innovative ways to create the most productive and cost-effective receiving environments available to the retail industry. FHI’s development of tools to increase visibility and information to the condition of vendor deliveries at retail distribution is consistent with the company’s sustained focus on integrity and commitment to service excellence.

    FHI continues to create fairness and efficiency for retailers who sell the products, vendors who manufacture the products, carriers who deliver the products and FHI associates who handle the products.

Customer Testimonial

Two of our greatest accomplishments were a fiscal year end productivity increase of 6.65% and the actual decrease of over 33,000 overtime hours! Further review though showed me in one year's time “My” FHI team (hours/load) had dropped 25% and the FHI (cases/hour) had increased 47.9%! FHI’s "whatever you need me to do" approach to customer service this past year has allowed us to move to a new level.

- Senior Manager of Warehouse Operations , Midwest Retailer

Legacy of the "Win" box

FHI has become the industry leader by pursuing business deals that benefit everyone involved:

  • Retailers
  • Vendors
  • Carriers
  • FHI

The company’s commitment to providing quality, dedicated unloading services started with its unusual "Win" box.

Full "Win" Box Story

FHI History

"There has to be a better way"

The grocery industry was facing a unique combination of distribution challenges that made it difficult to establish an efficient unloading process. Talk to anyone involved in the distribution pipeline back in the 1980’s and you will likely hear some familiar complaints: unreliable unloading personnel, unsafe unloading practices and unnecessary delays.

Freight Unloading Pioneer

Discover today how FHI can help improve your profits by:

  • Increasing Dock Efficiency & Productivity
  • Reducing Labor and Delivery Costs
  • Gaining a Competitive Advantage
  • Minimizing Costly Waste
LET'S GET STARTED

Industry News and Links

  • 3PLs LEND A HAND:
    grocers are increasingly relying on third-party logistics providers to improve efficiencies
  • SUPERMARKET NEWS:
    the weekly trade magazine for the food distribution industry
  • DC VELOCITY:
    delivers informative topics for distribution center managers and executives

Freight Handlers Contact

Freight Handlers, Inc.

P.O. Box 546
Fuquay Varina, NC 27526
Tel (919) 552-3157
Fax (919) 557-2163

Toll Free 800-849-3132

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