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FHI Retail Services

Leading Retailers and Suppliers are looking for
innovative solutions to lower costs and improve
the consumer experience at the shelf.

FHI Retail Delivers These Solutions.

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FHI Retail Services

  • Home Store Merchandising & Replenishment
  • Special Projects & Resets

FHI Retail Merchandisers
  • Home Store:
    FHI Merchandisers, domiciled at a single store or cluster of stores, stock products multiple times in a single day and eliminate non-productive windshield time and mitigate rising fuel costs.
FHI Retail has developed a new merchandising and replenishment approach for vendors, distributors and brokers. Our services support the in-store needs up to 7 days a week of vendors distributing directly to the store as well as those distributing product through the retailer’s or wholesaler’s network. FHI Retail is delivering improved distribution costs, on-shelf availability and merchandising solutions for top CPG Vendors, Industry Leading Retailers and Wholesalers. Services performed include:

  • Full Service In-Store Merchandising and Replenishment
  • Building & Maintaining Displays
  • Void Corrections
  • Audits
  • Cut-Ins
FHI Retail delivers peak sales conditions during peak sales periods with a more cost effective model.

Web-Based Technology & Reporting

Retail Store Resets and Special Projects
  • Store Resets and Special Projects:
FHI Retail participates in Store Resets and Special Projects conducted by major grocery chains in the following departments:

  • Dry Grocery
  • Snacks
  • Frozen
  • Dairy
  • HBC
FHI merchandisers are trained to comply with corporate issued merchandising planners and planograms. We handle replacement of fixtures and Gondola changes to pull and plug cut-ins of new items.

We maintain planogram integrity in all resets performed as a result of thoroughly trained merchandisers and quality audits.

Web-Based Technology & Reporting

Contact Us (800) 849-3132

Retail Portal Login

Performance-Based Merchandising

Our associates get paid for the activity performed which allows them to improve earnings by being more productive. Our proven track record of attracting and retaining a highly motivated and professional workforce allows us to deliver exceptional service to our customers. Their incentive is our customers’ incentive — stocking the shelves to drive sales.

Key Retail Customer Benefits

  • A lower cost to serve with fixed activity based pricing.
  • Continuous retail merchandising and replenishment coverage.
  • SKU level visibility of exceptions when they occur.
  • Production paid FHI associates deliver your desired outcome; full shelves equals improved sales.
  • Best in class service leading to new levels of consumer satisfaction.

FHI Retail History

Our success with improving the efficiency of dock operations in our customer’s distribution centers provoked our customers to ask us to take our model into their retail stores. Our services focus on Merchandising and Replenishment for DSD Vendors and Distributors, as well as Sets, Projects and Category Updates.

Root Causes of Out-of-Stocks

Did you know?
In 2007, the University of Colorado at Colorado Springs concluded when poor in-store execution factors were primary root causes of OOS, the OOS rate was more than twice as high when compared to the controlled environment.

Customer Testimonial

FHI Merchandisers are cleaning shelves, rotating stock, checking for out-of-dates and stocking new items each and every time they complete a new reset. They give timely notice for upcoming resets, and are always prepared for major resets within the grocery department.

-Midwest Retailer

FHI Distribution Services
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FHI Logistics Services
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FHI Retail Services

Industry News and Links

  • 3PLs LEND A HAND:
    grocers are increasingly relying on third-party logistics providers to improve efficiencies
  • SUPERMARKET NEWS:
    the weekly trade magazine for the food distribution industry
  • DC VELOCITY:
    delivers informative topics for distribution center managers and executives

Freight Handlers Contact

Freight Handlers, Inc.

P.O. Box 546
Fuquay Varina, NC 27526
Tel (919) 552-3157
Fax (919) 557-2163

Toll Free 800-849-3132

Send Us Email

FHI Company News